Frequently Asked Questions

After signup make sure to confirm your subscription by clicking the button in your email. After that a welcome mail including the password will be sent straight to your inbox. 

This email very often goes straight into people’s junk folders, so please make sure to check your junk and promotion folder first. Especially if you use Gmail as your email provider. Please log in on your computer if you couldn’t find the email on your phone. If the welcome email, including the password, was not in your inbox, your junk folder, or promotion folder and you couldn’t see it on your phone, tablet, or computer, please send an email to customer service at support@dailystudyshop.com and tell us the email you signed up with. Your problem will then be solved individually.

21.01.2022 IMPORTANT MESSAGE: Due to a technical issue/ mistake all previous sign-up data was deleted. Don’t worry, it’s just gone. But this also means, everyone who signed-up for the newsletter in the past to get access to the freebie library is not signed-up anymore (only if you signed up after the 21.01.2022 2:00 pm). This means you have to sign-up again. The password changed, to get the new one in the welcome mail you have to sign-up again. So sorry for the inconvienence.

If you entered the password into the space to login to the freebie library and the page will just reload but nothing happens, then you entered a wrong password. The side will only load, if the password is correct. 

Generally, if you purchase one of the products, it will lead you back to your browser’s confirmation page after payment, where you can see the file and download it. Alternatively, you can sign in to your account (if you didn’t check out as a guest), go to your order details and download it there. You also get a confirmation email after payment with a link to click, which will also guide you to download. If you haven’t received the confirmation email, please check your junk and promotion folder first. If the email isn’t there, please contact customer support at support@dailystudyshop.com, including your order number or full name. Your problem will then be solved individually.

If you used Sofort Überweisung as payment option, it can take up to two days until you receive your products, because it needs to be approved manually. If you wait longer than two days, please contact me at the email mentioned above.

I will update the freebie library whenever I create a new guide or new notes and inform everyone that signed up for the newsletter. Please keep in mind that I make those notes for myself, and even though I am happy to share them, I am not actually making them directly for you. So they might be confusing for you, or not complete, or something else. I also do only take notes on subjects I attend myself and which are relevant to my major.

I do not make custom notes or notes which are not relevant to my own studies. Even though I love creating notes, I don’t have any spare time for custom notes. Sorry!

I do! I’ve already worked with brands like Paperlike, Logitech, GoodNotes and more. If you are from a brand looking for a collaboration then feel free to send me an email to info@dailystudyshop.com

Contact

Get in Contact with me!

Hey there! Do you have any unanswered questions, problems with your order, or need help in any other way? Then don’t hestitate to write me a message! Every input is highly appreciated and will be answered as quick as possible. 

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